Sep 28, 2015

www.nylaarp.com/service - Enjoy AARP Life Insurance Program Customer Service

As a customer, you can manage your account online or by phone. Go to Customer Service page to sign in or register if you haven’t enrolled in online access.

Visit www.nylaarp.com/service and put in your Contract Number, last 4 digits of your SSN, and date of birth. Then click “Send” and Follow the directions to access your online account.

Now you can access information about your contract and make changes or request information quickly and easily. If you have a current, in-force New York Life Insurance contract for the AARP Life Insurance Program, you can check your contract coverage information, make a one-time payment, enroll in Automatic Premium Payment, change your address, complete Beneficiary/Payor/Owner change forms, or send New York Life AARP a message.

Use the navigation bar on the left to “Manage My Payments” or “File a Claim”. You need to enter your User ID and Password to manage payments, or sign up for this service by providing your contract/group number and the Owner’s 5 digit zip code. Be advised that your account will be locked after 5 unsuccessful log-in attempts. No fees apply using this service.

You have the option to contact New York Life AARP by phone at 1-800-850-2658 at 8 a.m. to 10 p.m. (Eastern Time) Monday through Friday, or 9 a.m. to 5 p.m. Saturday.

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