First Direct Online Internet Banking website Review (www.firstdirect.com)

First Direct bank is a retail bank which is based on telephone and internet in UK. First Direct Online Banking features with all your online finances, bonus programs, and utility and email accounts together in one place. You have to just enter the user name and password; the First Direct online service will track information from other accounts in your balance screen.

First Direct Online Banking advantages:

Online Banking of First Direct is available 24/7. With First Direct Online Banking, you can instant view all your direct accounts, transactions, balances, statements, payment details and lots of more. You can access your account as frequently as you want. It is safe and very convenient.

* Make life easier by switching off your paper statements. You can view up to 72 months of statements online
* Achieve much greater control and flexibility in managing your money
* Securely access your accounts at home or abroad
* Online security guarantee
* Fully integrated with personal telephone banking
* If you ever need a paper statement you can request up to six years of previous statements free of charge
* Call on 08 456 100 100 to amend your statement preferences

You can also call on 08 456 100 100 for your online ID and to know how to enroll for the service, if you are an existing first direct customer.

Online banking services: Online banking is very easy to use, and you can keep in touch with your money management from anywhere. Just in a few seconds you can view your account. See below the different types of services which are provided by first direct online banking.

Day-to-day banking:

* Pay bills
* Set up payment details
* View balances and receive statements online
* Request for PINs, replacement cards and paying in books
* Set up and manage text message banking
* Monitor transactions
* Move money between accounts

Planning your finances:

* Download transactions to your own PC software, e.g. Microsoft® Money, Intuit Quicken or Microsoft® Excel
* View, set up, cancel and amend standing orders
* View and cancel direct debits
* Access rates and charges
* Order travel money online.
* Schedule bills

Savings:

* Access ISA balances and transfer funds into your account.
* View and print up to 27 months' transactions (up to a maximum of 200)
* Apply for a savings account
* Check savings account balances

Borrowing:

* Apply for a first direct credit card
* Check credit card balances
* Apply for a Personal Loan
* Check offset Mortgage balances and repayments.
* Use our personal loan calculator
* Get an Agreement in Principle for an offset Mortgage

First Direct Online Banking login: To login in first direct online banking, you will be require in your pc,

* Account information and security details for the online accounts you want to include
* A PC with Windows XP or Vista running Microsoft® Internet Explorer version 6 or above
* Unfortunately you will not be able to access the service using an Apple Mac
* Internet Explorer must have ActiveX®* enabled. Once you have registered for the service you will need to accept a small download from first direct. This download uses ActiveX® to create your digital safe.

To login in first direct online banking, you have to use your username, if you are not enrolled, for security you have to provide memorable question and answer.

Reviews:

According to the customers of the first direct, their call are picked up in under 30 seconds and any extra charges from going overdrawn have been waived as long as they have money in their account. If the customer credit card has been lost, it has been always received a replacement within a couple of days. The savings rates are bad and no interest on current account. If you do not pay sufficient into your current account every month, there is also a charge.

First Direct Internet Banking is very helpful and very understanding to navigate. The customer service level is very high, and staff of the telephone banking service is always helpful and polite and the reply times are always punctual. If anything goes wrong, they sort it without inconvenience thus they provide a great personal service. They pay attention to their customer’s all suggestions and comments and keep the site up to date.