www.northernbank.co.uk - Logon eBanking Using ActivCard

When you sign up for eBanking, you are allocated a user ID. You can find your user ID on the agreement document or you can call Customer Support. In order to log on to eBanking your computer must fulfil the system requirements. For more information, you can check your computer automatically.

ActivCard is a kind of calculator that can compute temporary codes. It provides maximum security when it comes to protecting important and confidential information. Take good care of your ActivCard. It is just as personal and valuable as your cash card.

ActivCard replaces static codes with dynamic eight-digit codes (100 m possible codes).

Three-step security: user ID, PIN and an eight-digit access code to log on.

ActivCard is the same size as a credit card and has long-lasting batteries.

Six useful tips

* Never tell anyone your PIN.
* Contact the bank immediately if your ActivCard gets lost or stolen.
* Only open your ActivCard when you need to change the battery.
* Avoid situations where ActivCard could come in contact with static electricity.
* Avoid exposing ActivCard to severe changes in temperature.
* Follow these instructions every time you use your ActivCard.

The first time you use ActivCard

1. Switch on ActivCard by pressing ON. You will see ENTER PIN in the screen.
2. Type in the code you received from the bank. You will now see NEW PIN.
3. Type in the code you have chosen yourself and press ON. Now it will say VERIFY.
4. Type in the same PIN one more time and press ON.
5. In the window it now says OK. Press ON, and you will be shown an eight-digit number combination which you should use as your access code when you log on to Northern eBanking.

Finding an access code

1. Switch on ActivCard by pressing ON. You will see ENTER PIN in the window.
2. Type in your PIN.
3. Press ON.
4. Now you are shown an eight-digit code that you must enter in the Access Code field in Northern eBanking.

Finding an approval code

1. Switch on ActivCard by pressing ON. You will see ENTER PIN in the window.
2. Type in your PIN.
3. Type in the six-digit code that Northern eBanking shows in the Control Code field.
4. Press ON.
5. Now you are shown a new six-digit code. You must type this number in the Approval Code field in Northern eBanking.

Changing your PIN

1. Switch on ActivCard by pressing ON.
2. Type in your PIN.
3. Type in eight random digits, such as 12345678. Now you are shown a six-digit code in the window.
4. Press ON.
5. Press the blue MENU button. It now says CHANGE PIN.
6. Press ON. You will see New PIN.
7. Type in an entirely new PIN and press ON. It says VERIFY in the window.
8. Enter the same PIN again, then press ON. OK appears in the window.

Blocked ActivCard

After a certain number of attempts with the wrong PIN, the ActivCard becomes blocked. In the window it will say BLOCKED.
For security reasons, a blocked ActivCard can not be activated. Please order a new ActivCard.

Error messages

* Error. You have typed in the wrong PIN. Type the PIN again.

If this is the first time you have used your ActivCard, the problem might be that when you re-entered the PIN, it was not identical to the PIN you entered the first time. You must start over.

* Last PIN. All of your PIN attempts were incorrect. If you type in the wrong code again, your ActivCard will be blocked.

Changing the battery

The text CHANGE BATTERY appears in the window when it is time to switch the battery. The battery type is CR 2032 (Lithium) and can be purchased in most retail stores and photo shops. Remember to turn off the ActivCard before you change the battery. Follow the instructions below.

1. Loosen the screw.
2. Push the battery cover in the direction of the arrow, downward.
3. Remove the old battery and insert the new. Remember, + must face upward.
4. Put the battery cover on and refasten the screw.

Logon Northern Bank eBanking Click Here