Ally Bank Customer Service Hours, Phone Number and Address

If you need any help you can construct with Ally Bank customer service department

For Bank Customers

* 1-877-247-ALLY (2559) to speak with a Customer Care Associate 24/7
* Use our automated system to check your account balance, get today's rates, and transfer funds
* If your check card has been lost or stolen, please call us immediately
* If you are hearing impaired, you can contact us by way of TDD machine at 1-877-320-2559
* When traveling outside the U.S., please call 1-757-247-2559

For other inquiries, please call:

* Advertising and Marketing: 1-313-731-2559
* Journalists and Media: 1-313-656-6967


For Ally Auto Finance Customer Service Call 1-888-925-ALLY (2559)

For American Suzuki Financial Services Call 1-888-895-7578

For National Auto Finance Company and Nuvell Credit Company Call 1-888-925-2559

Ally Bank Customer Care Associates are available:

Monday through Friday, 7 am - 7 pm
Saturday, 9 am - 4 pm

Mail

Auto Finance

To make a payment:
Payment Processing Center
P.O. Box 9001952
Louisville, KY 40290-1952

For customer service:
Ally Automotive Financing
P. O. Box 380901
Bloomington, MN 55438