Having access to the balance on your Green Dot card is a great way to stay on top of your purchases, and the amount of money that is present in your account. The Green Dot prepaid MasterCard is accepted everywhere that MasterCard is accepted. Therefore, it increases you're overall spending power. Checking a Green Dot prepaid card is as simple as using the card. The balance can be checked over the phone, online and through text messaging.
Via the Internet
Visit www.greendotonline.com and click the "create online password" located on the left side of the screen. If you already have an account, you can skip to Step 2 Log on to your account using your account number and the new password on the left side of the home screen. Check the main screen, in the "overview" section to locate your available balance, recent and past transactions.
Via the Phone
Call the Green Dot customer service line and access the automatic system to check the balance on your card. The number is 1-866-795-7597. Have your card handy and follow the prompts to enter your account number and zipcode. Press "0" on your phone's dial pad to speak with a representative. If you can not access the automated system. A fee in the amount of $1 may be accessed to your account in the event you need further assistance from a customer support representative.
Via Text Messaging
Call the Green Dot customer service line and request to add mobile alerts to your cellular phone. The numbers is 1-866-795-7597 or complete the registration form online by logging on to your account and selecting "register for text messages. Activate the registration by confirming the text. Reply to the text with "Balance" to receive a text in return, with your available balance information.
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