If you are already a proud CitiMortgage customer, you may want to
activate access to your online account information to manage it fully.
We have provided a quick “how to” activation guide below for you
to activate your Citi Mortgage account online.
how to activate- Citi Mortgage
what you need:
- internet access
- social security number
- account number or credit card number
- valid email address
what to do:
- visit www.citimortgage.com
- to the left under the section titled “Your CitiMortgage” click on the “Enroll Now” button
- create and type in a user name in the space provided
- create and type in a password in the space provided
- type in a valid email address that you can be contacted at
- from the drop down box, choose a security question and then type in the answer in the space provided NOTE: you will do this 3 times total
- choose the radio button of yes or no to answer the question about your computer use
- type in the text for security purposes
- click on the continue button and then proceed to provide any all other required and requested information until you receive a confirmation that you did successfully activation your new CitiMortgage online account for log in access
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