www.qwest.com- Retrieve Old Telephone Bills From Qwest

Qwest is a telephone company that also provides Internet service and works with other companies to provide cable connections. If you need to retrieve your old telephone bills from Qwest, there is a procedure you can use. It depends on your local Qwest company, and how long it stores bills. Depending on the company, you can often get bills up to five or 10 years old.

1. Contact Qwest at the local phone number found on your telephone bill. It is important to call the local number, not the national one, because each local Qwest company has different regulations, and those companies are where you will find the old bills.

2. Speak to customer service and explain your reasons for needing old telephone bills. Remember that depending on your location and the local company's regulations, it can be easier to get the bills from one local company than from another. Some companies may give you the bills simply because you want them, while other companies require you to provide information about who you are and proof that you were the person paying the bills before they will release them to you. Availability of the records also depends on how long your particular company keeps copies of its bills.

3. Contact a lawyer if you believe that the local Qwest company does have access to the bills but will not provide you with them. Sometimes local companies will claim they no longer have bills, just to avoid the hassle of digging through old bills. Other companies may have the bills but be be hesitant to hand them over to you because they don't believe the bills are yours, such as if there is another name on the bill. In these cases, a lawyer can advise you on how to proceed.

4. Contact a lawyer if you are attempting to get someone else's bills, such as a former partner or someone you suspect of a crime. A lawyer will advise you about your rights regarding someone else's information, depending on your case. If the lawyer deems that you have a legal right to obtain the bills, he can help you get a court order to obtain the bills. Without a valid reason, however, you probably cannot obtain someone else's old Qwest bills legally.

Qwest: Customer Service